Update on the recovery of Hurricane Ida – Tuesday, November 23 – L’Observateur

LAPLACE – St. John the Baptist Parish has released the following Hurricane Ida recovery updates for Tuesday, November 23.

– All FEMA disaster recovery centers in Louisiana will close throughout Thanksgiving weekend, Thursday, November 25 through Sunday, November 28. All centers will reopen at their usual hours on Monday, November 29.

– The FEMA helpline at 800-621-3362 will be operational on Wednesday, November 24, 2021, until 10 p.m., will be closed on Thanksgiving Day, and will resume normal hours on Friday, November 26.

No change from the previous update:

Hurricane Ida assistance is still available as the deadline approaches


· Hurricane Ida survivors still have one week to ask for FEMA help. The last deadline to apply is Monday, November 29.

FEMA assistance for individuals and families affected by Hurricane Ida can cover rent assistance, temporary housing, home repairs, loss of personal property and other unmet disaster-related needs through insurance.

· The fastest way to request FEMA assistance is online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Telephone lines operate from 6 a.m. to 10 p.m., seven days a week.

Individuals can also visit the Disaster Recovery Center at the Garyville Library Parking Lot to apply and meet a FEMA Specialist in person.

Useful links:

I asked for help, what’s next?

How to appeal Fema’s decision


· November 29 is also the deadline to apply for a disaster loan from the US Small Business Administration.

· SBA representatives are available at disaster recovery centers. Businesses and residents can also visit sba.gov/disaster-assistance, call the SBA Customer Service Center at 800-659-2955 (TTY) 800-877-8339, or email catastrophecustomerservice @ sba.gov for more information or to apply.

· The SBA Recovery Center is open Monday through Wednesday, 9 a.m. to 5:30 p.m. at the River Region Chamber of Commerce – 390 Blvd. Belle Terre, LaPlace.

Removal of debris

  • To date, over 863,000 cubic yards of debris (over 15,600 loads) have been collected in St. John.
  • Rest assured that if a resident is currently in the process of emptying their home, the debris crews are picking up and will be making several passes throughout the parish to ensure all debris is removed.
  • For questions regarding hurricane debris on national roads, please call DOTD at 800-950-2732.

Hotard Parish President Provides Free Legal Services to Hurricane Ida in St. John

· Hurricane Ida Disaster Legal Assistance is available by appointment every Tuesday from 10 am to 2 pm at the Legal Clinic located at 1811 W. Airline Hwy in LaPlace. Residents of St. John the Baptist Parish seeking disaster legal assistance can contact Southeast Legal Services at 225-448-0080 ext. 336 to make an appointment. If no one answers, please leave your name and phone number and someone will call you back.

Temporary accommodation

  • The state implemented the Hurricane Ida Shelter Program to help Hurricane Ida survivors take shelter directly and without gathering in areas such as Saint John.
  • This program is state run and you must apply for this program separately from FEMA. To do so, please visit idashelteringla.com or call (844) 268-0301.
  • Already registered? Check your status by viewing your registration on IdaShelteringLA.com. If your registration is incomplete, answer all the information. Please ensure that you complete the following:

Disclosure of information (ROI),

Entrance fee (RE); and provide a copy of your government issued ID.

  • If you have any questions, please contact a member of the program team by calling 1-844-268-0301 or 1-844-458-1806 to speak via SMS (TTY).
  • Residents are encouraged to also apply for FEMA on DisasterAssistance.gov.

Long-term recovery group

  • St. John Parish recently activated the Long Term Recovery Group to assist residents whose needs are unmet due to Hurricane Ida.
  • The Long-Term Recovery Group consists of government, faith-based, nonprofit, state and federal organizations, as well as other agencies whose goal is to help individuals and families recover from a disaster.
  • If you are a homeowner and are uninsured, underinsured, or need assistance from Hurricane Ida, please call the St John Volunteer Reception Center (VRC) at 985-703-8411.

Help for the elderly

  • Elderly residents who may need assistance can continue to call our Department of Health and Human Services office at 985-536-4955 during business hours.


  • Permit fees for repairs and renovations due to hurricane damage have been waived, but a permit may still be required in some cases.
  • Building permits are not required for shingles, drywall, cabinetry, flooring, fencing, doors, siding, trim and paint.
  • Permits are only needed when structural repairs are made to the frame, roof or electrical components of the house.
  • If you have any questions or would like to make an appointment, please contact the Planning and Zoning Department at 985-651-5565.

Secure reconnection

  • If you have suffered damage to the electrical and / or gas systems in your home or business and the utility has not been able to reconnect the service, please contact Planning & Zoning at the email address safereconnect @ stjohn-la .gov or call 985-651-5565 so someone in that department can work with you on the reconnection.

Watch out for fraud

· Survivors should be aware of the crooks and criminals who try to take advantage of them, posing as bogus home inspectors or bogus construction contractors. Thieves can also attempt to steal money or your personal information through fraud by inviting you to apply on their website. FEMA’s website is www.DisasterAssistance.gov.

· Report scams, fraud and identity theft to the FEMA Toll Free Disaster Fraud Hotline at 866-720-5721.

· Contact the Consumer Protection Section of the Louisiana Attorney General, PO Box 94005, Baton Rouge, LA 70804-9005. Or fax your complaint to 225-326-6499.


• Louisiana State Hurricane Ida Protection Program: idashelteringla.com/ or call 844-268-0301

• FEMA Helpline (6:00 a.m. to 10:00 p.m., seven days a week): 800 621-3362 (TTY: 800-462-7585)

• SBA Customer Service Center: 800-659-2955 or email DisasterCustomerService @ sba.government

• Disaster Hotline: 800 985-5990

Stay connected:

  • For SMS alerts, send SJPWEATHER to 888-77
  • Parish website: sjbparish.gov
  • Social networks of the parish: Facebook, Instagram and Twitter
  • Government access channel (15/99)
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About Genevieve Swain

Genevieve Swain

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