HomeServe Hosts Sixth Annual Entrepreneurs’ Conference | Business

NORWALK, Connecticut – (BUSINESS WIRE) – October 11, 2021–

The 6th Annual HomeServe Entrepreneur Conference, held virtually for the second year, recognized the hard work and performance of HomeServe’s leading entrepreneurs across the country. The winners of the various awards were selected on the basis of performance indicators, scorecards and customer feedback.

“HomeServe’s success as a solution provider to millions of Americans is due to the strength of our network of contractors. Without a doubt, we work with the best heating, air conditioning, plumbing and electrical professionals in the country, ”said Tom Rusin, CEO of HomeServe North America.

A new ‘Hero Award’ was added this year to recognize businesses that put their own business and family needs on hold to help customers get back on top and repair severe water damage when unprecedented winter storm Uri hit Texas in February 2021.

“This year, we created a ‘Hero Award’ to thank the many companies in our network who answered the call to duty following the winter storm,” said Sylvester Criscone, HomeServe senior vice president, contractor management and administration. “After the storm, we saw three times the normal volume of water works and a doubling of the number of indoor plumbing jobs. Thanks to professionals in Texas and across the country who have come to the aid of our clients, we have been able to get through this extremely difficult time. In the midst of adversity, these companies have stepped up and made a real difference. “

The newly created “Hero Award” this year was awarded to:

  • Precise plumbing, Dublin, Ohio
  • Basin plumbing, San Antonio, Texas
  • Crawford Services, Grand Prairie, Texas
  • Drain and Plumbing Service, Arlington, Texas
  • Geisel Heating AC & Plumbing Inc., Elyria, Ohio
  • Hays Cooling Heating and Plumbing, Phoenix, Arizona
  • K&S Plumbing Services LLC, Alabaster, Alabama
  • McAtee LLC, Williamsburg, Virginia
  • Solid Plumbing LLC, Lawton, Oklahoma
  • Spindletop Plumbing, Nederland, Texas
  • Stott Plumbing & Heating, Salt Lake City, Utah
  • Texas Quality Plumbing, Houston, Texas
  • Tusa Plumbing, Euless, Texas
  • UGI Heating Cooling & Plumbing, Harrisburg, Pennsylvania
  • United Plumbing Co., Goshen, Kentucky

Here are the top HomeServe entrepreneurs who won awards this year.

Diamond Award. This year, three companies received the honor, which recognizes those who truly embody HomeServe’s values ​​of service excellence and customer satisfaction and who are a recognized industry leader who consistently maintains and delivers high quality performance.

  • McAtee LLC, Williamsburg, Virginia
  • Stott Plumbing & Heating, Salt Lake City, Utah
  • Suffolk Plumbing Inc., Lindenhurst, New York

Newcomer price. Honors the entrepreneur who joined the HomeServe network in the past year and who has already proven to be one of the top performers.

  • Mac’s Heating and Cooling Ltd., Newport News, Virginia

Best Use of Technology Award. Recognizes an entrepreneur who has adopted the new technology solutions deployed by HomeServe the fastest and most widely.

  • BP Electric, Lexington, Ohio

People’s Choice Award. This award was presented by more than 300 HomeServe call center and back office employees across North America and is given to the entrepreneur who has stood out by consistently going the extra mile to take care of business. clients.

  • GT Plumbing & Heating, Flushing, New York

Service delivery price are awarded to the entrepreneur in each region who consistently demonstrates exceptional service delivery through sound business practices.

  • National winner for service delivery – RB Travis Plumbing Inc., Livermore, CA

The regional winners for service delivery were:

  • Northeast – The Plumber & 72 Degrees Heating Cooling, Tonawanda, New York
  • Mid Atlantic – McAtee LLC, Williamsburg, VA
  • Southeast – Hers & His Plumbing, Wake Forest, North Carolina
  • Great Lakes – Mayes and Sons Plumbing, Nelson, Ohio
  • River Plains – United Plumbing Co., Goshen, Kentucky
  • South Central – FYI Electrical and Remodeling Services, Houston, Texas
  • Northwest – K Jett Services LLC, Belton, Missouri
  • Southwest – RB Travis Plumbing Inc., Livermore, CA

Plans are underway for 2022, when HomeServe hopes to bring the event back to its usual in-person format, where attendees will learn about new products, services and technology enhancements designed to improve the customer experience.

About HomeServe

HomeServe USA Corp. (HomeServe) is a leading provider of home repair solutions serving over 4.7 million customers in the United States and Canada under the names HomeServe, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC), and through locally branded HVAC companies located in major metropolitan areas. Since 2003, HomeServe has protected homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing quality local service, affordable repair and facilities.

As a Better Business Bureau accredited company, HomeServe is dedicated to being a customer-centric business, providing the best repair plans and other services to consumers directly and through more than 1,000 major municipal partners and of public services.

For more information on HomeServe, a certified Great Place to Work and Stevie Awards winner for sales and service, visit Connect with HomeServe on Facebook and Twitter @HomeServeUSA and on LinkedIn @ HomeServe-USA. For news and information, follow on Twitter @HomeServeUSNews.

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Myles Meehan


Telephone: 203-356-4246

Email: [email protected] Deneen

Hill + Knowlton Strategies for HomeServe

Telephone: 312-255-3134

Email: [email protected]



SOURCE: HomeServe

Copyright Business Wire 2021.

PUB: 10/11/2021 8:00 a.m. / DISC: 10/11/2021 8:02 a.m.

Copyright Business Wire 2021.

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